This is an error that occurs when your account is debited for a transaction that was made on our  E-channels platform (POS, ATM, MOBILE/ONLINE/USSD TRANSFER etc)  and you did not receive value, kindly search and lodge the transaction below to effect a reversal of your fund then submit.

1 Sender's Details
2 Beneficiary's Bank Details
Sender's Details
Beneficiary's Bank Details